12/11/2023 0 Comments Citrix apps not launching![]() CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. You may use and distribute it at your own risk. This software application is provided to you as is with no representations, warranties or conditions of any kind. Note: You should clear browser cache and history before the changes mentioned in this article can take effect. Additionally, SSL certIFICATE must be set to Always trust / Allow. Mac stations must have the CA Root and or Intermediate Certificate added to their Keychain Store in the Mac. When users are connecting internally and Storefront server is using an Internal SSL cert.Once user is logged in, when trying to launch an application or desktop the following prompt will show for user to select "Allow".Site will automatically load to go to either “Logon Page when using explicit authentication” or it would “take you to your Apps enumeration” if SSO (Single Sign On) is enabled. Once “Allow” is selected, no Manual interaction will be required by user.The following window prompt will appear “Do you want to allow this page to open Citrix Receiver Launcher?" please select “Allow”.Please select “Detect Receiver/Workspace App”. The first thing a user should see when testing going internally to Storefront’s Website is to detect Receiver/Workspace App.Test using Safari 12 and browse to Storefront’s receiver for website URL.Make sure no Safari Windows are left open. Then go to Safari Menu and select the Develop Tab > Empty Caches.Go back to Safari Menu and select > Clear History.Close the preferences window by selecting the red circle on the top left corner. ![]() This option will enable the Develop tab in Safari top menu In preferences > Select Advanced tab > check Checkbox "Show Develop Menu in Menu Bar" (Located at the very bottom).Launch Safari 12 Browser and select Safari from the Menu on top > go to Preferences and select it.On a Mac Station running Safari 12 perform the following actions: This will add Safari 12 and later to the list of browsers that Citrix Receiver Launcher will be used. Once it is identified that the application is taking more time to launch, troubleshoot from slow perspective if required.For StoreFront deployments, modify web.config under the Receiver for Web (RfWeb) site (typically C:\inetpub\web.config using your preferred text editor and locate the line : Ģ. The value of the platforms attribute is a regular expression specifying the browsers that Citrix Receiver Launcher is used for client detection and HDX launches. It is more useful as a troubleshooting step to confirm that the issue is because of the length of time required for the application to launch. For example, if 10 seconds are set, the wait time is 20 (10 x 2) seconds.Įnter the delay time in seconds, up to 10 minutes (600 seconds). Setting this value also increases the time it takes for a user to log off the server.You need to configure via Policy in CVAD7.15 and later. The registry setting written above doesn't work anymore in CVAD7.15 and later.Value Name: LogoffCheckerStartupDelayInSecondsĭata (Decimal): An integer that denotes the time to wait for the application to start On the XenApp Server\VDAs Server use the following registry change to set the length of time a client session waits before disconnecting the session. Any value set via policy will override the value set in the registry of the VDA.This value is also available as a Policy setting.Specifying a value less than 10000 reverts to 10000 because 10 seconds is the minimum override.By default there is a 60000 millisecond (1 minute) timeout when launching an application.Value Name: ApplicationLaunchWaitTimeoutMSĭata (decimal): (Example 60seconds=60000milliseconds) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI As a workaround on the XenApp Server\VDAs Servers use the following registry key to increase the time-out:
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